Contact Us
Have a question, need support, or want to give feedback? Our team is just a message away.
HOW CAN WE HELP YOU?
We know how important it is to receive your order on time — that’s why we strive to ship all orders within 24 to 72 hours. Have a question or need assistance? We’re here for you. Already purchased a smart lock and want to book your free installation? Let us know — we’ve got you covered!
Working Hours
Weekdays
Available Monday to Friday, 8:00 AM – 8:00 PM
Weekends
Saturday & Sunday, 9:00 AM – 6:00 PM
Installation Days
Monday to Saturday, 10:00 AM – 5:00 PM
Our experts are on the road installing smart locks for customers who qualify for free installation.
Frequently Asked Questions.
Most deliveries within Nairobi and its environs take 24–48 hours. Upcountry deliveries take 2–4 business days.
Yes! Simply chat with us and we’ll guide you through the order and payment process.
Absolutely! Every smart lock purchase comes with free expert installation in select locations.
Yes. You can pay via M-Pesa or coordinate alternative options directly through WhatsApp.
Our support team is available 24/7 to assist you with product inquiries or issues.